Services
We specialise in customer service, de-escalation and conflict resolution. The prior experience of MDM Training and Consultancy is heavily focused within health, justice, education and security sectors. Our ethos is to improve physical, emotional and psycho-social safety of staff, customers and the community.
Initial Consultation
Establish if our service offering is right for you and your business needs. In this forum we will establish an initial risk and needs analysis and determine how we can best help you.
Site Visit
Following your initial consultation, a site visit may be required to allow us to establish the application of training needs and application of risk reduction techniques within the nominated environment.
Provision of Services
In assisting you to undertake training needs and application of risk reduction techniques identified through our assessment, we will provide recommendations and propose solutions and services applicable to your nominated environment.
“There are no conditions to which a person cannot grow accustomed, especially if he sees that everyone around him lives in the same way.”
— Leo Tolstoy